"I am trying to call Silk Bank helpline for the past 4 hours but nobody attends the call. What kind of service is this!"

"Worst experiencing for trying to be part of this bank as a customer! Very poor and unprofessional approach!"

"Silk Bank is a fraud in terms of services. I had been using Silk Bank credit card and they added Rs. 6,000 service charges in my statement. On complaining via helpline and emails the bank says that they are right. Total fraud happened with me letting everyone know out there to be aware of this scam bank!"

"Worst experiencing for trying to be part of this bank as customer! Very poor and unprofessional approach!"

"Quite a bad service, I am trying Silk Bank help line since the past 1 hour and no one is picking it up. What if your credit/debit card is lost and you want to block it urgently? Such a casual and bad service from a bank!"

"This is one of a kind experience which I would like to share! My misfortune that I had opted for a credit card from Silk Bank. Due to this mistake of mine I have suffered great embarrassment in front of my friends and family. This is seriously ridiculous as I had paid all my outstanding dues on my credit card. One Mr. Babar visited us from Silk Bank but unfortunately no one was home at the time except my sick father! Mr. Babar was informed by my father that I am not home and he should visit at another time after calling. Instead of checking his record Mr. Babar started shouting and abusing my father. The whole neighborhood gathered at our house due to this abusive and crude behavior of Mr. Babar. He was demanding payment which was already cleared and when he was informed about the same he refused to believe us. Instead of checking with the Bank Mr. Babar kept on insulting my father for no reason at all! If this is the behavior of Silk Bank with customers who have cleared there dues, only God knows how they treat people with actual outstanding dues. I would advise all to stay away from Silk Bank and never use their services!!!"

"I completely agree with the views and observations laid down by Mr. Tariq and Ms. Nadia Hussain. It appears lack of professionalism on their part. I doubt if someone from the Silk Bank goes through these observations and suggests some training for their employees."

"I completely agree with Nadia. I am being harassed by Silk Bank Call Centre for the past six months. They call me every other day and try to convince me to buy a credit card. I have told them several times that I am not interested in their product but every time a different person calls with the same irritating marketing script. State Bank should take note of such unethical and manipulative techniques being employed by this Bank and refrain them from such bad practices. "

"Silk Bank's name should be The Robbers Bank or The Hidden Charges Bank. They are levying so many hidden charges which their nagging sales reps don't even bother to explain at the time of selling their products. For example there is no such thing as 0% APR on BTF. Once you sign the form you are charged 20% as processing fee of BTF making their BTF APR more than any other similar products available in market. Since they charge amount equivalent to a year's interests in advance, they try their best to cancel the whole BTF plan without even notifying you, on the basis of many unreasonable provisions. Eventually, you'll find your self deceived into shifting your credit from some other competitive bank to Silk Bank and end up paying the highest APR in the market. PLZ TAKE THEIR MANY PAGES COMPLETED JARGONED FORM TO A LAWYER BEFORE SIGNING IT. IT HAS ALL THE UNREASONABLE PROVISION BUILT IN. I am personally a victim of these manipulative and unethical marketing techniques, and won't recommend Silk Bank to anyone."