"Extremely bad services even their phone lines won't answer!"Leopard a useless courier service and wastage of time and money also."
"An attempt was made to deliver my parcel but we were not at home.... It's now the 4th day after that but no other attempt for delivery as yet..... So disappointing...!!! Tried to contact Leopard repeatedly... No response from their universal number and all the contact numbers for Rawalpindi out dated showing wrong numbers... height of irresponsibility on part of Leopard ...!"
"Leopards Courier the worst courier service in Pakistan. What they did with is unbelievable. On 19th June 2023 I booked my brand new unregistered Honda CG-125 motorcycle from Karachi to be delivered to me at Rawalpindi on 26th of June 2023. So when I reached the branch of Leopards Courier in Rawalpindi on the said date I was shocked to see the condition of my brand new motorcycle and what Leopards Courier had done to it during transportation. 1- Clutch Lever was broken. 2- From side Honda logo broken. Left side rear indicator broken. Handle was badly bent. Seat and oil tank were badly scratched and damaged. Front wheel cap broken. I am requesting to all not to use this courier service. I made a bad mistake using them."
"Very bad service by Leopard Courier I would strongly recommend no one to use it. They charge a lot but the delivery is not certain and never on time. It looks like you keep the shipment and just go to sleep."
"I sent some important documents through Leopard Courier office Gulberg, Lahore with tracking number 586117070 dated 13-Jan-2021 time 9:05am. It is today 18-Jan-2021 and the shipment not received yet. I found Leopard a useless courier service and wastage of time and money also."
"One of my consignment booked by Mr. Alam Jam of Wah Cantt vide Daraz.pk Order No.120882776743221 and seller despatched through Leopard Courier on 14th of Oct-202, for Raheel Mahmood ,98-E Model Town, Lahore vide Leopard Courier's tracking No.878946256 still not received with compliant No.160291. Daily from 22nd Oct I am contacting the helpline of Leopard Courier but no positive response. Consignment still not received from their side so worst service no body ready to give correct information of consignment."
"Most incompetent imbeciles I have ever known in human history. Close down the business as it's not worth the paper it's written on. Really bad and frustrating experience with Leopards Courier! Would highly recommend to not us this service at any cost!"
"We booked a consignment of eatable items from Islamabad to Karachi on 4th May 2020 which arrived at Karachi Leopards office on 6th May 2020. Till now consignment not received, twice complaint but no one can give even a proper answer."
"Now that I have been sent some essential documents from your company, the customer service is so bad that I think they are incapable of handling any complaints. My documents were returned 6 days later without notification. I was not notified. In this case, I have been calling your helpline for three consecutive days with no response. Now I am re-sending the same document through SkyNet. If Leopard could not do the delivery, they should have refused when I was booking the same. I think you should address this careless and confused attitude of your staff as soon as possible. As a customer, I am frustrated and disappointed and taking my business to another courier company."
"Very bad and irresponsible service. My consignment number is 755818869 and anyone can check its tracking history. It was booked on 24th October whereby Leopard Courier updated the tracker that it has been dispatched to Sargodha from Karachi. Fast forward 6 days later after consecutive calls to their horrid customer service which used delaying tactics like it will be delivered tomorrow etc, and finally after I lodged a complaint that the matter was looked into. In reality what happened was that they Never Dispatched the package from Karachi and it was still deteriorating God knows where. Today when I write this review it's 30th October. I still don't know if the package will ever reach me. Pathetic service I wish I could give them less than 1 star rating."
"My shipment from Karachi to Rawalpindi is in transit for the last 1 week, and still no update!"
"Worst service.. very very irresponsible response!"
"Five Eid cakes were booked for Karachi, two were not delivered. Nobody was available for complaints up to the third day of Eid. On the 4th day, on my complaint, one cake was delivered and reported to me as, "has been delivered". For the 5th cake, it was reported that nobody was available whereas the fact is, delivery man reached there without conformation of their availability. Then afterwards the delivery man slept for the rest of the period. Delivery of Eid cakes after Eid is useless. Although I could get the money back after great effort, but I have lost the trust in Leopard. Performance and responsibility is hopeless. You have not given a grade below one star, but it actually deserves zero, even minus."
"Poor service.... extremely poor!!!!"
"Worst Service Ever! I am never booking anything with Leopards it is the slowest service and most unprofessional."
"I had to give atleast a one star to give reviews but If I could I would have hit the unlike button if the page had any. I am deeply disappointed in your services. I sent a perfect item and had it received broken. The glass frame I sent turned out broken. I would advise you to improve your services or close the shop simply if you can't because this is extremely offensive to have ones item broken like this which was supposed to be a birthday gift for someone."
"Worst service ever for e-Merchants! We decided discontinue with them after two weeks of service. It's been more than 1 month now and couple of our COD payments are still pending. Sent a complaint mail to them. Then received a call from the employee against whom we had complained asking why we have put up that complaint against him. I guess its normal practice in your organization to let employees handle their own complaints. Now we are stuck with this guy we complaint against who is not releasing our payment. SUFFERING for choosing to do business with Leopards Courier!"
"This is one of the worst courier company I have ever experienced! They have dragged me to sue them for their irresponsible behavior."
"Terrible service I experienced in Skardu!"
"Your office in Kallar Kahar, District Chakwal never delivers the consignment on the given address. Instead they ask you to collect it from their office, saying that the given address is out of their service area. If one refuses to collect the consignment from their office they return it mentioning that the addressee was not available at the given address. This has happened with me a number of times. Just yesterday I got a call from your courier asking me to collect my consignment received from Karachi, from their office in Kallar Kahar. On my insistence that it was his duty to deliver it on the given address he agreed to do so but has not done so and I'm sure that the consignment must have been returned with the remarks that the consignee was not available at the given address."
"Extremely bad services, even their phone lines won't answer!"
"I have used Leopards courier service a number of times. My experience with them has always been satisfactory with timely deliveries. I would suggest all, if they have a genuine problem of delays, they should mention their Ref. No. in the comments, otherwise, anybody like competitors can write anything against them with fake user names. We must talk with proof!"
"Excellent services!"
"Leopards is a dull and neglect able courier service here in Pakistan! Anyone who chooses to use it should have a frame of mind to receive his mail after three or four days, even within the city."
"Very bad services. I sent a package to Quetta and its been a week now it still hasn't been delivered. Staff at the Head Office Karachi do not pick up the phone as well. This is very frustrating!"
"An extremely bad service a packet was booked with them on 29-Apr-2015 and it is 12:30pm on 3-May2015 still it has not been delivered. The delay has cost me a loss of over Rs 100,000. I recommend people not to use the service till they improve."
"The items I sent abroad were not not complete when they reached the destination. They were stolen!"
"Horrible service! Rude and unprofessional staff. Indifferent management."
"Very bad services. They are literally thieves!"
"Delivery time is very good."
"Leopard should improve the delivery time. We were waiting from last three days for Statement of entry, but we just received our son documents from British Council after 3 days within Lahore. Unnecessary delay causes mental torture for us."
"Doing a good job at cheaper cost than other couriers but they need to improve the delivery timings."
"NO Doubt your services are excellent. We receive all our documents on time. Charges are also reasonable. Staff is cooperative and professional."