"Extremely slow website of HEC. I have been trying to upload documents since three days still 27% profile have been completed. GOD give me patience!"

"Please I am humbly requesting to update the system of Online Degree Attestation and also provide postal code. We, the overseas Pakistani students, face a lot of problems while sending documents from abroad to HEC for attestation as there are no postal codes mentioned for any respective branch in Pakistan."

"I have been trying this number for months and nobody picks up the phone. I am trying to upload my documents for verification. But the system is so much complicated and clumsy. This is so frustrating. I am living in Norway, so should I take a ticket and come to Pakistan to get this done? Very very disappointing."

"I have been trying to contact HEC Islamabad on phone. Nobody picks up the phone. My daughter wanted to apply for foreign scholarship online but the HEC website does not respond and seems server is stuck or overloaded. She could not apply and missed the opportunity. Very sad state of affairs especially with the educated people running the show."

"Very sad as no one ever picks up the phone from HEC head office and sometimes when by mistake if the phone is picked it is immediately shut on your face after saying walaykam salam. Why do we have such bad level of service at almost all government departments and no one is bothered at all!"

"I visited HEC offices on 18-Sep-2013 at 6 am in the morning and waited for token for almost 3 hours. Finally got the token after a long wait. In short no arrangements for sitting except some chairs, not even any fan. Just want to say that people planning to visit HEC should arrange for some ea-tables and water. One good thing though the staff was well mannered and professional."