"Very pathetic services. Every week we are facing these issues of internet breakdown and cable loss. I am calling them four times a day. Every time they tell me that we are fixing your internet. Now their technical team manager is not even picking up my phone. Now it's Eid holidays and we have no internet and cable nothing. Really really bad situation with Worldcall. "
"Really pathetic service. The service is suspended for the past 7 days and this has happened twice in one month. There is no one to answer the complaint calls at the customer call center. Would not recommend this company to anyone!"
"World Call team doing very bad work! Help Line not guiding customers properly and new connection not arranged on time."
"Really pathetic services by WorldCall! It must be banned for its operations in Lahore! WorldCall is torturing its customers!"
"It is with great sorrow that I write to you today regarding my internet service. The problem began on November 14th, when my Internet went down . With due regard to your efforts to ensure quality service in our area, I have some misgivings. It is my firm conviction that due to the lackadaisical attitude of some of your employees, my internet connection has been lying paralysed for a couple of weeks now. I fail to comprehend why the repair and restoration of an internet connection should call for so many reminders and requests. What appals me further are the absolutely insubstantial excuses that are creatively sought by the service providers, as a justification for the delay."
"World Call Customer Service is very bad. Our internet issue remains unresolved even after several complains!"
"The reputation of a services provider depends by and large on its capability to address the complaint lodged by a customer at the earliest. Worldcall disconnected my Cable TV on 23rd October for non collection of subscription for the current month. The payment was collected after a lapse of 24 hours and till today after another 26 hours have passed the connection has not been restored. My rating for this company was always 'Average' but with the current experience it has now gone from 'Bad' to 'Worse'."
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