"My brother-in-law got into an accident and his thigh bone was fractured. We went to the Emergency at Holy Family Hospital in Rawalpindi and they admitted us in the surgical ward, and told us not to give anything to eat to the patient, so we did the same as instructed. After a few hours past, no one came to check on him. When we asked the staff and the doctors to check him, all they said was to wait for the orthopedic doctor who was not available. After keeping him there for three days, without letting us give him anything to eat except some liquids, a doctor finally came and after checking him for five minutes declared that he cannot be treated here as Holy Family Hospital were out of the necessary apparatus required for this surgery. We were further told to shift the patient to Benazir Hospital. This is the standard of health services in this country. Our politicians boast to fighting CORONA virus like no one has done in the world. Only God alone knows how we survived the pandemic. The doctors here are completely irresponsible and casual without an iota of empathy for the poor suffering patients. They think they are divine and cannot be held accountable. Very sad state of affairs."
"Their OPD staff is so rude, especially the Pediatrics section where vaccination is done for infants. A few weeks back, the vaccination nurse gave two shots to my niece and she claimed she gave wrong shots and then gave the third shot to the three months old baby. Is there any value of a human life to such monster nurses? They should be removed, whole nursing staff needs to be changed."
"Worst gynae services. Yesterday doctors treated ladies like animals, two of them gave birth on the floor of the labor room while one doctor was busy on the mobile and the other was shouting at a patient. No care no humanity, so sad these are ladies but couldn't understand the pain of other ladies especially in that condition. "
"There is no discipline in this hospital! People do not wait for their turn, every one wants to get into the doctors room. No proper management. I suggest to make the administration strong and it is suggested to put some army officer as incharge."
"Doctors are busy and never listening to the patients. The patients are dying in front of them and they are just not bothered. Insanyat khatam ho gaee hai iss qom main."
"Doctors attitude very bad no proper checkup!"
"Hospital is good but the doctors and staff are very rude. There is also no check on them. The supervisors are even more insulting and have no manners how to talk to patients. Hardly any specialist doctor available. It is sad that these people live on our hard earned tax money and treat us like cattle. Someone needs to tell them that times are changing. We the common people will not stand for such insults any more!!!!"
"Doctors remain busy on their cell phones, found no time for patient, their behavior is very bad and rude."
"Very bad hospital! Doctors treating patients like animals. Things are really very disturbing here especially at the burn department of plastic surgery."
"The treatment at Holy Family Hospital is very good, I tell from personal experience!!"
"Excellent Emergency Care at Holy Family Hospital Rawalpindi. Found the doctors here to be most professional and experienced."
"It's a big source of good medical treatments for a poor man!"