"I would like to report unprofessional behavior of your staff at Metro, Link Road, Model Town, Lahore. I had purchased one CaNnon instant gas geyser Model-16 HDD, dated 21st Oct, 2019, sales invoice Ref 0/0(026)005/078237. I returned to the store dated 23rd Oct, 2019 and met your manager and explained to him that the said geyser is 6L not 8L, which I confirmed with Cannon sales center and as well from the open market. My requirement was 8L and due to wrong display information at the store I got the wrong product. The manager's initial reply was rude and insulting but then realizing his mistake he offered me to replace the product. This was not possible as the geyser has already been installed. So I told him I will purchase one more unit but Metro needs to compensate me through a special discount for wasting my time and providing me wrong information and product. Again the manager was very rude and told a junior staff to take my number and deal with me. Up till now I have received no call from Metro. Cannon instant geyser 16 HDD is only 6L, you can check in open market and with cannon company model number 18 HDD is actually 8L. I do have all the records of your display, Cannon price list, Cannon customer WhatsApp reply and your sales invoice which is showing that Metro cash and carry stores are selling product with wrong information. Kindly resolve this issue!"

"The store is an excellent opportunity but not with the fairest prices. I hope that the owners give importance to this review."