"I am writing to help other hujjaj, who would be coming in the next season to perform hajj. I came to hajj with the help of Karwan-e-Hira Travel & Tours. I bought the Type C Package for Maktab Number 5. We were a group of five people. We submitted application through Karwan-e-Hira Travel & Tours and after visa approval we got our cards by some company by the name of Karwan-e-Gojra which was the first scam. Karwan-e-Hira Travel & Tours committed that we would stay at Pullman Zamzam Hotel but they brought us directly to Azizia, this was the second fraud. In addition when we reached Mina, they provided only two meals which were not even enough to eat for a single person. Muntazim's names were Mr. Talha and Mr. Amjad. There was complete mismanagement and no one to guide us. Then they did not alot a camp in Mina because the 5-C Maktab does not even exist in Mina. After a long argument they found us a camp in Karwan-e-Gojra campus, which was not what was committed to us at the time of package booking. Also there was no camp at Arfat and we stayed at some guest office camp. When we complaint and asked for help, we were told not be impatient and angry for your hajj will not be accept by Allah. We got our package booked by Mr. Zaheer who is a finance manager in Karwan-e-Hira Travel & Tours and he never even bothered to see where we were and what sort of ordeal we were facing. Be aware of these fraudsters and do not travel with them."