"A very third class service!!"

"Very bas experience with Shaheen Air! Yesterday I was booked from Islamabad to Karachi on the 4 pm flight. Reached in time got a good seat and was informed that the flight would take off half an hour late that is at 4:30 pm. But even after 5 pm there was no announcement for boarding. Shaheen Air staff kept giving us false information that the flight will depart after 15 minutes. At 6 pm an announcement was made that the flight has been delayed due to a technical fault and may leave at 7 pm which eventually departed at 7:30 pm. The sad part is that no responsible person from Shaheen Air was present throughout this period. Passengers were confused and were unable to inform there relatives as to when they will be reaching Karachi!"

"The staff on a call is very lazy unable to even answer simple queries! Especially Multan Office is very very very bad with non-cooperative behaviour!"

"Shaheen Air's staff is more bureaucratic than government officers. They consider travellers as their subordinates. Baggage department staff is totally non-cooperative, having an aggressive attitude. They never attend calls as well!"

"Very bad experience with Shaheen Air! The staff is very rude, no customer service, no response from the numbers mentioned, no reply on emails."

"Very very very bad. I am unable to get connected with any representative of this air line!"

"Pathetic telephone response on 021-111808080. Disappointing!"

"Very very poor services! They have no importance for time."

"Very bad experience. They don't bother to attend telephone calls. Even no response from customer care."

"Very Lazy Staff!"

"They are very lazy to answer a call for any queries very lazy staff. "