"Today at around 23:00 hours, I visited Karachi Institute of Heart Disease along with my mother in emergency. A lady name Shamim working in ECG department was siting on the bed using her mobile phone. We asked her to perform the ECG and she told us to move to another bed which had filthy wet sheets. We requested her to let us use the bed she was occupying but she refused and told us in her language that this is a sarkari hospital where the sheets are changed only once in the morning. Her attitude and face was horrible and she started arguing with us. I asked her nicely that the sheets on the bed are wet and they are making the patient very uncomfortable. She replied most rudely that if we need so much cleanliness then we should have gone to Aga Khan Hospital, this is a government hospital which is made only for our salaries so if we need service then we should go to a private hospital. Such is the behavior of staff at this hospital, so sad and pathetic situation for the poor people of this country."